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Snack Pack

Snack Pack

www.snackpack.com
What is your customer experience with Snack Pack?

Snack Pack Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Snack Pack reviews show a 2.3 star rating from 31 customer reviews; 67% would likely recommend, but consumers are mostly dissatisfied.

Key Takeaways for Future Customers

  • Product is convenient and easy but quality varies.
  • Many buyers ask for a refund after finding contamination or damage.
  • Some enjoy the chocolate flavor despite issues.

Negative Feedback / Risk Areas

  • Frequent reports of plastic, mold, foreign objects and choking hazards noted in Snack Pack customer complaints.
  • Packaging and seal failures lead to leaks, underfilled cups, and separation problems.
  • Billing and membership charge disputes and unresponsive customer service are reported.

Positive Feedback

Customers cite convenience, tasty options and easy use; some loyal buyers still prefer specific flavors and keep repurchasing.

View full overview ›

Media from reviews

Snack Pack - Your 4 pack Jell-O I bought 2 strawberry and 2 orange
Snack Pack - Your 4 pack Jell-O I bought 2 strawberry and 2 orange - Image 2Snack Pack - Your 4 pack Jell-O I bought 2 strawberry and 2 orange - Image 3Snack Pack - Your 4 pack Jell-O I bought 2 strawberry and 2 orange - Image 4Snack Pack - PlasticSnack Pack - Plastic - Image 2Snack Pack - Plastic - Image 3
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Show reviews that mention
cup plastic jello snack cups pack pictures box packages containers
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Resolved
Rochell B Sko

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Zephyrhills, Florida

Resolved: Rubber found in cup

Updated by user Mar 06, 2026

Company fixed the issue and I have been provided with discount on future orders.

Original review Mar 02, 2026

I'm so sad. I love these; they are my go-to snack.

But I was eating out of the last cup, and something felt weird in my mouth. I took it out, and a big clump of rubber came out. I'm disgusted! I can't eat these anymore.

Sadly, I'm traumatized and will never buy these again. Now, what will I snack on?

View full review
Loss:
$5
Pros:
  • Tasty treat
Cons:
  • Found rubber in thesnack pack

Preferred solution: Acknowledge the problem this is gross

User's recommendation: Check the packages this is gross

Featured
Anonymous
map-marker Levittown, New York

Plastic

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Snack Pack - Plastic
Snack Pack - Plastic - Image 2
Snack Pack - Plastic - Image 3
Snack Pack - Plastic - Image 4

To whom it may concern

I bought the snack gelatin for my daughter and there was plastic in the gelatin. Good thing she notice.

I actually look thinking it was the gelatin but there the peace of plastic the goes from the cup to the lid. Please look into this problem

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User's recommendation: Please look into this it can harm kids

David J Huj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Canton, Michigan

Your 4 pack Jell-O I bought 2 strawberry and 2 orange

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Snack Pack - Your 4 pack Jell-O I bought 2 strawberry and 2 orange
Snack Pack - Your 4 pack Jell-O I bought 2 strawberry and 2 orange - Image 2
Snack Pack - Your 4 pack Jell-O I bought 2 strawberry and 2 orange - Image 3
Snack Pack - Your 4 pack Jell-O I bought 2 strawberry and 2 orange - Image 4

The 4-pack of Jello that I purchased for my grandson had plastic inside the container with the Jello peeling off in the Jello. My grandson is 4, and he ate 2, and I didn't notice till the 2nd one was gone.

But I have an empty container with proof and 2 that are still not open. I'm upset because he consumed some of the plastic, and there shouldn't be plastic in with the Jello. Please fix it before another kid eats plastic.

Thank you, Rebecca. Not happy!!!

View full review
Loss:
$1
Pros:
  • There delicious and kids love them
Cons:
  • Found plastic in my grandson snack pack

Preferred solution: I do not want to see other children eating plastic from something they love.

Resolved
Denise C Slc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Clermont, Florida

Resolved: Very angry

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Updated by user Feb 02, 2026

Company fixed the issue and I have been provided with full refund. I was charged 272 for something I didn’t want.

I wanted to make a smallPackage but for reason I was charged for some big box not knowing what it is. I can’t read what it says it’s all in Japanese. I want a full refund or a least a partial refund. I had no idea I was going to be charged so muchDenise Collins.Collinsdenise@***.com.

Watch what you buy they will over charge you. I was charged 272.

For something that i ordered and i ordered a small package and i was charged for a big box of stuff and i have no idea whats in there i dont read Japanese. So I have no idea what i have.

Original review Jan 17, 2026

I bought a box. I was charged the 20 dollars and some change and add the 9 dollar add then I paid the nine dollars extra for the extra snakes.

I was charged for all of that. Now later on I was then charged $272 dollars and I have no idea for what. No one will call me or e-mail me back.

When I finally thought I could speak to someone I was directed to some agent and I would have to pay to talk to them. I have no idea how to held a hold these people

View full review
Loss:
$272

Preferred solution: Price reduction

Alex M Xoi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Plastic in jello

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Snack Pack - Plastic in jello
Snack Pack - Plastic in jello - Image 2

I found plastic in my jello and had to pull it out of my kid's throat like string. I took pictures.

Some sort of liner from the kid's cup made a rope almost and choked my kid.

I have seen this in packs earlier but never to this extent. I just got an email claiming they (the company) do not care.

View full review
Loss:
$1000
Pros:
  • Taste great and convenient
Cons:
  • Almost killed my child and no resolution

Preferred solution: Full refund

User's recommendation: Almost killed my child and they don't care!

Alex M Xoi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Found plastic in my son's snack pack

Found plastic in my son's snack pack
Found plastic in my son's snack pack - Image 2
Found plastic in my son's snack pack - Image 3

My son choked on plastic in the jello. Seems as though it's part of life and our liner.

He could have had to be taken to the hospital or died if I wasn't around.

I would like some sort of compensation or I will have to take legal action. This is not okay.

View full review
Loss:
$12
Pros:
  • Good snack
Cons:
  • Almost killed my kid

Preferred solution: Full refund

User's recommendation: We shall see how you guys handle this

Ashley H Wlo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

What are these black specks???

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In the last FOUR (completely different packages) of the SnackPack Tapioca Pudidng cups, I keep finding black specks. What is going on and what have I been consuming?! They dont expire until October of 2025.

View full review
Loss:
$25
Pros:
  • Tasty
Cons:
  • Mysterious black specks

Preferred solution: Full refund

User's recommendation: Stay away!

Aaron J Dfq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Bought snack pack and the top was slashed and pudding leak out so it was open

Bought snack pack and the top was slashed and pudding leak out so it was open
Bought snack pack and the top was slashed and pudding leak out so it was open - Image 2

As I was grabbing the second to last pudding cup I realized that the top of the lid was slashed I don't know if it's a QC issue but, they let it go through I even took pictures of it I bought on Amazon 6 pack of puddings and only one of them was slashed I don't know if it got slash when they made the box ready to ship I don't know but, I feel like they should've done a better job checking the problem before packing it thank you

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Richard T Yov

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Easley, South Carolina

Health concern

Snack Pack - Health concern
Updated by user Apr 13, 2025

I was mailed a coupon for 2 dollars off retail

Original review Mar 25, 2025

I opened my cup of chocolate pudding and took a spoonful and I felt something in mouth. I spit what was in my mouth and what I saw appeared to be a dirty bandage, probably from someones hands in manufacturing.

My concern is contamination and the possibility of bio hazards. I am very concerned and dissatisfied.

View full review
Loss:
$1
Pros:
  • Delicious
Cons:
  • Foreign objects

Preferred solution: The possibility of bio hazards has me very disappointed and angry. I literally had someone’s dirty bandage in mouth.

User's recommendation: Be careful when taking a bite and pay attention

Laurie Jo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Huntington, Utah

Bad tapioca

Snack Pack - Bad tapioca

There was a black blob in the tapioca. Here are the numbers and dates.

2103****H21859TT.

Best by Oct 25, 2025. Only opened one so far in the four-pack.

View full review
Loss:
$2
Pros:
  • Good & convenient

Preferred solution: Free coupons

Avery B Age

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Breaking apart 2 cups

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Dear SnackPack,

I have been eating your pudding and jello since I could read, when I was three. I have always enjoyed that creamy chocolate and that cherry gelatinous goodness.

But now almost 12 years later, I'm dissatisfied.

I go to grab one from a fresh box, and they don't snap. I don't know what you did to the seals and why I know have to cut them apart, but fix it.

Sincerely,

Avery Bacon

View full review
Emily T Xlb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Hair in cup

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Snack Pack - Hair in cup

Hi there, I love your pudding, but about two minutes ago, I opened a cup and there was a reddish hair in it.

View full review
Loss:
$2
Pros:
  • Delicious
Cons:
  • Hair

Preferred solution: Deliver product or service ordered

Anonymous
map-marker Duluth, Georgia

Moldy cheese!!!

Snack Pack - Moldy cheese!!!
Snack Pack - Moldy cheese!!! - Image 2

I buy your products so often! I was greeted with a pack of snacks filled with mold!!! I have pictures

View full review
Marilyn L Oyy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Champaign, Illinois

Hunts Snack pack pudding inedible

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Hunts Snack pack pudding inedible
Hunts Snack pack pudding inedible - Image 2

I opened a chocolate/vanilla pudding and it was very soupy. It also had a big clump of something inedible.

I have pictures. The expiration date was May 24, 2025. The batch number is 211941****00901ACUMay2 24****.

It was a very odd experience. Marilyn Litchfield, 240 County Rd 1300 N, Seymour, IL 6875.

View full review
Loss:
$2
Pros:
  • Normally good quality
  • Convenient
Cons:
  • Cautious about quality

Preferred solution: Full refund

User's recommendation: Beware

Carlos G Imk

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Snackpack branded jello cups wont become solid??

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Snack Pack - Snackpack branded jello cups wont become solid??
Snack Pack - Snackpack branded jello cups wont become solid?? - Image 2
Snack Pack - Snackpack branded jello cups wont become solid?? - Image 3
Contains 4 confidential files for company representatives

Hey! I recently bought a gpod 24-36 cups of the snackpack brand jello, normally i grab another brand but this was on sale.

Had my cups in my refrigerator for over 3 days now and over half of the cups are still 75% liquid :(

Is there any tips too getting them too solidify? I havent had this issue with any other brand of premade jello ive ever boughten in my years.

Hope too hear back soon, really hoping i didnt waste $6-$10 on jello :(

View full review
Loss:
$10
Pros:
  • Great price taste and quality best pudding hands down very let down with the jello not solidifying though feels like i wasted my money on the jello specifically
Cons:
  • Jello was way too watery hasnt set even with 3days in the fridge

Preferred solution: Full refund

User's recommendation: Maybe try another brand since these don't set as well as everywhere brand I've tried

Rebecca M Xtw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Complaint

Snack Pack - Complaint
Snack Pack - Complaint - Image 2

I just opened a single serving of your Dig In snack pack of chocolate and vanilla pudding with a best sell date of Jul 09, 2025, only to find a layer of green mold. I took pictures if you need them.

View full review
Pros:
  • Handy size for snacks
Cons:
  • Did trust the dates on packaging

Preferred solution: Apology

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